Service & Custom
Offering Tailored Electric Motor Designs and Custom Solutions to Meet Every Client’s Specific Requirements
Service Overview
JIGU Motor is a dedicated provider of comprehensive, end-to-end custom electric motor solutions from China.
We specialize in addressing the unique needs of our clients, offering tailored services that cover the entire lifecycle of product development. From the initial design phase through to the delivery of the final product, our services are meticulously crafted to ensure high-quality outcomes at every stage.
We specialize in addressing the unique needs of our clients, offering tailored services that cover the entire lifecycle of product development. From the initial design phase through to the delivery of the final product, our services are meticulously crafted to ensure high-quality outcomes at every stage.
We take pride in our ability to deliver fully customized solutions, which start with collaborative consultations to ensure that each motor design meets your specific technical and performance requirements. Our expertise extends across sampling, rigorous testing, and precision-driven production processes that guarantee the highest level of quality.
Beyond manufacturing, we offer a robust quality control system, including certification and compliance with international standards, ensuring that each product is thoroughly inspected and validated before it leaves our factory. We also provide seamless packaging, warehousing, consolidation, and efficient global logistics services to meet the demands of international clients. Additionally, our after-sales support ensures that all products continue to perform reliably, backed by our ongoing commitment to client satisfaction.
Whether you need a one-off prototype or large-scale production, JIGU Motor is your trusted partner for bespoke motor solutions tailored to meet your precise needs.
Why Choose Us
From initial consultation to final delivery, every step from Consultation to After-Sales is managed with excellence, delivering tailored solutions and quality assurance, ensuring High-quality Production, Certified Standards, and Comprehensive Support.
1. CONSULTATION
Based on the client’s technical Requirement and performance needs, we offer tailored solutions to ensure the product design aligns perfectly with the specific application requirements. We take pride in our ability to deliver fully customized solutions, which start with collaborative consultations to ensure that each motor design meets your specific technical and performance requirements.
2. DESIGNING
Our team, comprised of experts across various fields related to the design and development of custom electric motors, is fully equipped to support you. Whether you are launching new products or seeking enhancements, we offer bespoke design services that meet your exact specifications and technical requirements, ensuring optimal performance and innovation in every project.
3. SAMPLING
We understand the challenges of sourcing from overseas, especially for first-time buyers. Our sampling service eliminates the uncertainty, allowing you to evaluate the product’s quality and performance before committing to full-scale production. By providing accurate prototypes, we ensure our custom solutions exceed your expectations.
4. PRODUCING
We are committed to producing high-quality custom motors that adhere to the strictest quality standards. Our state-of-the-art manufacturing processes are designed to deliver superior products, tailored to meet your unique specifications and industry demands.
5. QUALITY CONTROLLING
At JIGU Motor, we collaborate closely with our suppliers and engineers to ensure the highest level of quality control throughout the manufacturing process. Our comprehensive inspections, from raw materials to finished products, save you the need for additional quality control resources and ensure the reliability of each custom solution.
6. CERTIFYING
We understand the importance of compliance with international standards. Whether you require CE, UL, ISO, RoHS, or other Certifications, we can facilitate rigorous testing and certification through trusted and accredited third-party organizations, giving you confidence in the global market.
7. PACKAGING
Proper packaging is crucial for the safe delivery of your custom products. We ensure that all items are packed meticulously, taking into account the product’s fragility and transport conditions, so that they arrive at your location in perfect condition.
8. DELIVERY
We prioritize timely and secure delivery. With strategic logistics planning and reliable shipping partners, we ensure that your custom motors are delivered on time and in perfect condition, no matter where in the world you are located.
9. AFTER-SALES
Our commitment doesn’t end with delivery. We offer comprehensive after-sales support to ensure your custom products continue to perform to the highest standards. We value your feedback and are dedicated to continuous improvement based on your experiences and needs.
Frequently Asked Questions
1. Do you offer OEM and ODM services?
Yes, we provide comprehensive OEM and ODM services, as well as custom solutions for small-batch and multi-variety production to meet diverse client requirements.
2. Do you have your own factory?
Yes, we have our own factory in China, supported by a robust industry supply chain, allowing us to offer complete and professional one-stop solutions to our clients.
3. How long has your company been in the industry?
We have been deeply involved in the industry for more than 30 years, leveraging our extensive experience and expertise to deliver high-quality products and services.
4. How do you ensure your product and service quality?
All our processes strictly adhere to ISO 9001 procedures. We offer an 18 to 24-month quality warranty from the BL issue date. If the product does not work properly as described, and the problem is proven to be caused by us, we will provide exchange services for the same specific item. Additionally, JIGU staff will always be available to assist you with any needs.
5. What is your Minimum Order Quantity?
Different products have different MOQs. Generally speaking, our MOQ is 100 pieces. Please don’t hesitate to check with us for specific items.
6. Can I buy 1 or 2 pieces of samples for testing before placing a bulk order?
Yes, we are pleased to send you samples to test the quality and performance. We are confident that once you have it in hand, you will be very satisfied. Moreover, with our excellent service and competitive prices, we believe that we will be your first choice for custom motors.
7. How can I order and make payment?
Once you clarify your requirements and determine which product is ideal for you, we will send you a proforma invoice. You can pay via TT bank transfer, Western Union, or PayPal, as you prefer!
8. If we find your bank account details different from before, how should we respond?
Please do not send the payment and double-check with us before arranging the payment. (Bank details will be listed on every proforma invoice.)
9. What about shipping?
We can ship in small batches by air express or larger quantities by container. To save costs, you can either use your own assigned shipping agent or our cooperative forwarder. Please remember that we are located near Ningbo Port, which provides the most convenient maritime transportation in China!
10. What about the delivery date?
If we have stock of the item you need, we can ship the goods to you within 3 working days after receiving the deposit or 100% payment into our bank account. If we do not have stock, the delivery date may vary for different products. Generally speaking, it will take 1 to 4 weeks.
11. What’s your company policy if we want to distribute your motors and fans in our market?
We have different policies for different target markets, so please feel free to contact us for detailed discussions to find the most favorable policies for you. Additionally, you are welcome to visit our factory for face-to-face discussions!
12. If we don’t find what we need on your website, what should we do? Do you make electric motors as per customers’ specific requirements?
Yes, we can provide bespoke services to customers with specific requirements. You can send your detailed requirements by email, and we will check if we can develop them. We develop new models every month, and some of them may not yet be updated on our website. Alternatively, you can send us samples, and we can develop new models specifically for you.
What Our Customers Say About Us
Discover what our customers have to say about their experiences with us. Their feedback highlights our commitment to quality, service, and innovative solutions that exceed expectations.
I presented all the price lists, datasheets, certificates, and samples for customer approval last week, and they are satisfied with your EC motor. Actually, we also have prices and samples from other Chinese suppliers, but I prefer your products for their quality and performance, as well as your excellent service! We are sure that you will provide the best value for our company.
– Andrew Huett
from Retreat Caravans (AU)
Everything is great, and our sales team achieved great success once the product hit the market. We are satisfied with your bespoke service and sincerely thank you and your technical team for all the support over the past year. We are happy to see all the product ideas come to reality, and finally, we have this marvelous product for our customers.
– Gerhard Maier
from Telco Intercontinental (US)
The motor worked very well, and the pump mounted with no issues (see attached image). The foot mount also mounted very well.
The pump that we have now will need to be changed to a smaller pump, and so the motor speed will also need to be adjusted. You could help with this.
– Stephen Bond
from Apollo Electronics Corp (UK)
Thanks to you and to JIGU for taking care of the situation. I feel comfortable and confident now that you will fix it. I truly appreciate what you are doing and hope for everything to be a success. I respect your procedure and trust you.
– Armin Ainhauser
from Monitoring Mechanical (IT)
I am glad to tell you that we finished the first batch of installation of your motor on our machine last month.
Everything is good! I am still waiting for the order. The customer is satisfied with the product, so we are considering ordering more.
– Semen Ostroukhov
from Aroma Systems LLC (RU)
A few days ago, I did a test on the plant where I mounted your worm gear motor.
The test was very positive, and your gear motor has worked very well!
I will buy them from you when I need the fans again!
– Ronaldo Ribeiro
from R2 Thumb Technology (BR)
Contact Us
We’re here to provide you with more information, answer any questions you may have, we will get back to you as soon as we can.
Address
2360 Hood Avenue, San Diego, CA, 92123
Phone
202-555-0188
contact@example.com